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How do I track my order?

Updated over a week ago

We’ll send you a shipping confirmation email with a tracking link as soon as your order leaves our warehouse. You’ll be able to follow your package's journey every step of the way.

You can also track your order by logging into your LinerX account:

  • Head to ‘Orders’

  • Click on the order you want to track

  • You’ll find the latest updates and tracking details there

🚨 If your tracking link isn’t working or hasn’t updated for 5+ business days, contact our Customer Support team, and we’ll help you out.

Marked as delivered, but nothing’s arrived?

If your tracking says your order has been delivered but you’ve not received it, try the following:

  • Double-check safe places around your property

  • Ask a neighbor or building manager in case it was left with them

  • Contact the courier directly to request delivery confirmation or proof of drop-off


If you have any further questions or need assistance, please contact our Customer Support team.

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