All Collections
Orders
Preorders and Backorders
Can I cancel my preorder and backorder?
Can I cancel my preorder and backorder?
Updated over a week ago

Of course! If you would like to cancel your order before it ships, submit a request to our customer service team with your order number. A customer service representative will cancel your order and process a refund. Please remember it can take some time for your bank or credit card company to process and post the refund after the refund is placed.

Please note that we can only refund to the original payment method. If you no longer have access to this card account, we recommend that you contact the card issuer.

Did this answer your question?