How to place an order
Add the products that you want to purchase to your cart.
When you are finished shopping, select 'Proceed to checkout' from your cart.
Enter your contact, shipping, and payment information on the checkout page, or select one of the express checkout options to autofill this information and complete your order.
Select 'Pay Now' to complete your order and process your payment for all the items in your order. That's it!
Accepted payment methods
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, Amazon Pay, Shop Pay (in full or in installments), Diners Club, and JCB (Japan Credit Bureau).
How to update your order or shipping address
Once your order has been placed and you have received your order confirmation email, we cannot guarantee that we will be able to make any changes to your order. Please double-check that all of your order details are correct, especially if completing your payment through one of our Express Checkout options (ShopPay, Apple Pay, Amazon Pay, PayPal, or Google Pay).
Our team is unable to make any changes to an order once a shipping notification email has been sent or a tracking number has been assigned.
Preorders and backorders
Preorders
Newly released products that are not available to ship immediately may be available to preorder. If you see a product on our website listed as a preorder, that means we are accepting orders for the product and will ship orders by the expected ship date listed on the product details page. If your order contains one or more preordered item(s), all items in your order, including non-preorder items, may be held so they can ship together.
Backorders
Products that are not currently in stock but will have new stock soon may be available to backorder. If an item that you are looking at on our website is listed as a backorder, that means the item is not currently in stock but we are accepting orders that will ship later when we receive more inventory. A backordered item will include a message that indicates the estimated ship date for the item. If your order contains one or more backordered item(s), all items in your order, including non-backorder items, may be held so they can ship together.
Payment processing for preorders and backorders
Payment for any preordered and backordered items in your order will be processed immediately when your order is placed to avoid any surprise charges on your statement when the item(s) are shipped and to secure the new inventory for your order.